Wattwatchers operates a ticketed support system for issues related to Wattwatchers in-house apps and APIs. Support is also available for customers and tradespeople who are installing Wattwatchers devices.
Use the form below to submit a support ticket. If possible, please include your username (but NOT your password), and the device serial number.
Phone support
Phone support operates during normal business hours Sydney, Australia time (AEST) 9:00am–5:00pm, Monday to Friday excluding public holidays. We recommend using email as the best way to reach our tech support team.
In Australia: 02 8316 7540 International: +612 8316 7540